Privacy Policy / Terms Of Service
1. Introduction
Welcome to Milk Press Studio! These Terms of Service ("Terms") govern your use of our website, as well as your purchase of products sold through our online store. By accessing and using our site, you agree to these Terms. If you disagree with any part of these Terms, please do not use our services.
2. Acceptance of Terms
By accessing our website and purchasing products, you confirm that you have read, understood, and agree to be bound by these Terms. If you are under 18, you must have the consent of a parent or legal guardian to use our site.
3. User Account
You may be required to create an account to make purchases. You are responsible for maintaining the confidentiality of your login information and for any activity under your account. Please contact us immediately if you suspect unauthorized use of your account.
4. Products and Pricing
Milk Press Studio sells a variety of pins, accessories, plushies, keychains, and gifts. All product prices are listed in US dollars and may change without notice. We reserve the right to modify product descriptions, prices, and availability at our discretion.
5. Orders and Payment
Orders can be placed directly on our website. We accept payments via Stripe and PayPal. Payment is due at the time of purchase. You must provide valid payment details to complete an order. We will notify you if we are unable to process your payment or fulfill your order.
6. Shipping and Delivery
- We ship only within the United States.
- Free shipping on orders over $35.
- For orders under $35, shipping fees range between $3-$10 (subject to change).
- Shipping times will vary depending on the delivery method and destination.
- We are not responsible for delays caused by third-party delivery services.
7. Returns and Refunds
- Hassle-free returns within 14 days if an item is defective or lost in transit.
- Other returns will be considered on a case-by-case basis. To initiate a return, please contact us via the "Contact Us" page and provide photos of the product.
- If we accept a return, we will provide either a refund or store credit, at our discretion.
8. Limitations of Liability
Milk Press Studio is not responsible for any damages arising from the use of our products, including but not limited to plushies, pins, accessories, and keychains. We are not liable for any personal injury or property damage resulting from misuse of our products.
9. Intellectual Property
All content on our website, including text, graphics, logos, and product images, is the property of Milk Press Studio. You may not copy, modify, or distribute any content without our express permission.
10. Marketing and Special Offers
We may send marketing emails or promotional offers to customers who have opted into our newsletter or email list. You may unsubscribe at any time using the unsubscribe link in the email or by contacting us.
11. Modifications and Termination
We reserve the right to modify or discontinue any part of our service at any time. We also reserve the right to suspend or terminate accounts or orders that violate these Terms.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United States and the state of California. Any disputes will be resolved through mediation or arbitration, as agreed upon by both parties.
13. Contact Information
For any questions or concerns, you can contact us via email at [email protected].
1. Introduction
Milk Press Studio respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
2. Information We Collect
We collect the following personal information when you visit or make a purchase from our site:
- Name
- Email address
- Billing and shipping address
- Phone number (if provided)
- Payment information (e.g., credit card details, PayPal account)
- Cookies and tracking data (for website analytics and functionality)
3. How We Use Your Information
We use your personal data for the following purposes:
- Order processing: To complete and manage your purchases, including payments and shipping.
- Customer service: To respond to inquiries, provide support, and assist with returns.
- Marketing and promotions: To send newsletters, special offers, and promotional emails (with your consent).
- Website improvements: To analyze user behavior and enhance your shopping experience on our website.
4. Sharing Your Data
We may share your personal data with third-party service providers to help us operate our business and provide services, including:
- Stripe and PayPal: To process payments.
- Google Analytics: To monitor website usage and performance.
- Shipping carriers: To fulfill orders and deliver products.
We do not sell your personal data to third parties.
5. Data Retention
We retain your personal data for up to 90 days to process orders, handle customer service, and comply with legal obligations. After 90 days, we will securely delete or anonymize your data.
6. Customer Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of your personal data.
- Correction: You can update or correct your information if it is inaccurate.
- Deletion: You can request the deletion of your data under certain conditions.
- Opt-out: You can opt out of marketing communications at any time by unsubscribing.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and gather analytics data. Cookies are small text files stored on your device that help us remember preferences and analyze website usage. You can manage or disable cookies through your browser settings.
8. Data Security
We use industry-standard encryption (SSL) and secure payment gateways to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. By continuing to use our services, you agree to the updated terms.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at [email protected].
1. Introduction
Milk Press Studio ("we," "our," "us") uses cookies on our website to improve user experience, analyze website traffic, and support various functions. By using our website, you agree to our use of cookies in accordance with this Cookie Policy.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, smartphone, etc.) when you visit our website. These cookies help the website remember your actions and preferences over a period of time, so you don’t have to re-enter information when you return to the site or browse from one page to another.
3. Types of Cookies We Use
We use the following types of cookies on our website:
- Essential Cookies: These cookies are necessary for the basic functionality of our website, such as logging into your account, processing payments, and managing your shopping cart. Without these cookies, our website may not work as intended.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us improve the performance and functionality of the site. For example, we use Google Analytics to analyze visitor traffic and usage patterns on our site.
- Functional Cookies: These cookies allow us to remember your preferences (such as language settings or login information) and provide personalized features on our website. They enhance your browsing experience by remembering your choices.
- Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. We may use third-party services, like Google Ads, to display personalized advertisements across the web based on your browsing behavior.
4. How to Manage Cookies
You have control over the use of cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to refuse cookies or alert you when cookies are being sent. You can also delete cookies that have already been placed on your device.
The method for managing cookies varies depending on the browser you use. Below are links to the cookie management instructions for popular browsers:
Please note that if you disable or block cookies, some parts of our website may not work properly, and your user experience may be affected.
5. Third-Party Cookies
We use third-party services, such as Google Analytics, PayPal, and Stripe, which may place cookies on your device. These third parties collect information about your interactions with our website to provide relevant advertisements or analyze website performance. We have no control over these third-party cookies, and they are subject to the respective privacy and cookie policies of those third parties.
6. Cookie Retention Period
The cookies we use may be stored on your device for varying periods, depending on the type of cookie. For example:
- Session cookies: These cookies are temporary and are deleted once you close your browser.
- Persistent cookies: These cookies remain on your device for a set period or until you manually delete them. They are used to remember your preferences and actions across multiple sessions.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. By continuing to use our website after any changes are made, you agree to the updated Cookie Policy.
8. Contact Us
If you have any questions or concerns regarding our use of cookies or this Cookie Policy, please contact us at:
Email: [email protected]
Address: Tustin, California, United States
- Hassle-free returns within 14 days if an item is defective or lost in transit.
- Other returns will be considered on a case-by-case basis. To initiate a return, please contact us via the "Contact Us" page and provide photos of the product.
- The item must be returned in unused original packaging. - customer pays for return shipping
- If we accept a return, we will provide a refund, at our discretion. Refund can take 3-5 business days to process.